Position: DATA SALES MANAGER

ABOUT TIGO

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand; We are seeking to fill the position below;

DATA SALES MANAGER

JOB PURPOSE

Responsible for overall data penetration country wide.

KEY RESPONSIBILITIES

·         Contribute in the definition of the Global Strategy for Data

·         Managing resources to deliver the offer in alignment with data strategy

·         Selling the offer to consumers, including development of street dynamics

·         Managing the direct and indirect Data Sales Channels in all territories

·         Translates Data strategy into action plan in cooperation with the managers or supervisors.

·         Determines which resources(financial, staffing and organization) and time schedules are required to achieve objectives

·         Execute Dealers loyalty evaluation and prepare frontline feedback report.

·         Reports on business & product performance

·         Ensures that departmental action plan is implemented

QUALIFICATION &SKILLS:

·         University degree, preferably in Marketing or Business Administration

·         MBA or master student preferably in marketing

·         2 to 3 year of operational & Managerial experience in customer service & in leading sales

·         Proficiency experienced with Excel and Power point is a must.

·         Ability to engage in effective and persuasive negotiations.

·         Strong interpersonal and communication skills and the ability to work effectively with a wide range of cultures in a diverse community.

·         Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert.

·         Exceptional time management and organizational skills required.

·         Ability to make effective and persuasive speeches and presentations.

HOW TO APPLY

If you feel that you are up to the challenge and possess the necessary qualification and experience, please follow this link to apply;

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6083&localeCode=en-us

Deadline for submission: Wednesday 11^th November 2015 before 5:00PM

Position: TIGO SALES SCHOOL MANAGER

ABOUT TIGO

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand; We are seeking to fill the position 

below;

TIGO SALES SCHOOL MANAGER

JOB PURPOSE

TSS Manager responsible for Identify training needs, Designing and implementing a comprehensive training program in lign with the business needs, TSS Concept and supports competence development of our Area Supervisors as well as Customer operation team. The training components will be geared towards new hires, existing sales staff and sales professionals who seek one-on-one assistance.

KEY RESPONSIBILITIES

·         Ensure constant alignment between TSS and business strategy.

·         Ensure TSS target group development needs are identified and gabs are closed.

·         Ensure quality to the learning design and activities.

·         Ensure TSS Contents are updated at all time to meet the company needs, TSS Concept and TSS policy

·         Ensure development plan is clearly communicated and owned by all target group.

·         Ensure TSS target group are equipped with the skills/Behavior and competences required to offer an exceptional service from Mid-ARPU to High ARPU Customers.

·         Constantly working towards ensuring exceptional service to Tigo customers.

·         Ensure availability of knowledgeable/skilled resources to train TSS Target group at all time.

·         Plan and Facilitate training as per TSS Curriculum.

·         Provide feedback to the management and the team when required.

·         Build knowledge and winning culture in TSS.

·         Monthly Plan and reporting on the activities that will be taking place.

·         TSS KPIs monthly reporting.

·         Plan and control TSS budget.

·         Ensure compliance with TSS Curriculum and alignment with the Business strategy.

·         Ensure the top performers are recognized and are rewarded accordingly by Tigo.

QUALIFICATION &SKILLS:

·         Degree in Communications, Sales/Marketing, Education or Human Resources.

·         Strong experience in training and develop is desirable (3-4 years).

·         1 year in learning design is desirable.

·         Train of trainer certification will be added advantage.

·         Proficiency experienced with Excel and Power point is a must.

·         Ability to engage in effective and persuasive negotiations.

·         Strong interpersonal and communication skills and the ability to work effectively with a wide range of cultures in a diverse community.

·         Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert.

·         Exceptional time management and organizational skills required.

·         Ability to make effective and persuasive speeches and presentations.

·         Ability to build group of Tigo ambassadors in our Sales and Cops team.

·         Full ability to speak and read in English, Kinyarwanda and Swahili language is a must.

HOW TO APPLY

If you feel that you are up to the challenge and possess the necessary qualification and experience, please follow this link to apply;

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6081&localeCode=en-us

Deadline for submission: Wednesday 11^th November 2015 before 5:00PM

Tigo Rwanda and Tigo DRC launch cross border money transfer between Rwanda and DRC

Tigo Rwanda and Tigo DRC, two subsidiaries of Millicom, have partnered to launch a cross border money transfer service between Rwanda and the Democratic Republic of Congo with the aim of making cross border money transfers easier for Tigo customers. Tigo Cash customers in Rwanda will now be able to send and receive money to and from Tigo Cash customers in Congo and vice versa. 

This new service comes as an addition to the industry’s first cross border mobile money transfer with integrated currency conversion, which was launched in February 2014 between Tigo Rwanda and Tigo Tanzania.

Tongai Maramba, Chief Executive Officer, Tigo Rwanda, said: “. We see great potential to support businesses and customers because we know there is high demand for this money transfer service between DRC and Rwanda. The DRC ranks as the number one export destination country for Rwanda with exports valued to (US$ 14.75 million) during the first quarter of 2015.”

Growing use, great potential

The take-up of mobile financial services has been rapid with more 30% of mobile users in Sub Saharan Africa are using MFS

In Rwanda alone, there are more than 6.7M mobile money accounts which transacted about $800M USD from in the first half of 2015 according to recent statistics published by the National Bank of Rwanda.

Adding to this development, Uche Ofodile, Chief Executive Officer, Tigo DRC, expressed: “Tigo DRC strives to enhance the lives of the Congolese population. We know that cross border business between the DRC and Rwanda is an important factor in the economic health of DRC’s eastern region.  Considering that some cities such as Rutshuru, Masisi, Mulenge, etc. do not have access to money transfer agencies, we are therefore facilitating their day to day commercial activities by providing them an easy, safe and quick way to send and receive money”.  

Mobile financial Services- Integration

Beyond sending and receiving money from wallet to wallet, Tigo Rwanda offers “Tigo Sugira”. The first ever saving account on mobile in Rwanda launched in April 2015 and offering the best interest rates on the market – 7%.

Four banks in Rwanda are fully integrated with  Tigo Cash; customers are pushing and pulling money wherever they want from their mobile.

Moreover, Western Union allows Tigo customers to receive remittances directly on their mobile.

How it works

To send money from Tigo Cash users in Rwanda to Tigo Cash users in DRC, customers simply dial *200*6# and follow instructions. .

Once the remittance received into their wallet, customers can use the funds directly for any bill payment, sending to other customers or even to cash out.

Tigo Live it.  Love it. A new focus on delivering the Digital lifestyle:

Tigo recently unveiled its refreshed brand image and new corporate slogan, ‘Live it. Love it.’ focused on internet, innovation and providing digital solutions to Rwandans.

The recent launch of 4G LTE 4G high speed internet accessible on all enabled Smartphone came as a game changer for connecting devices.

About Tigo Rwanda and Tigo DRC

Tigo Rwanda and Tigo DRC are both owned by Millicom, a leading telecommunications and media company uniquely dedicated to emerging markets in Latin America and Africa. It provides mobile, mobile financial, cable and satellite services to over 60 million customers in fourteen countries, primarily under the Tigo brand. Tigo has been operating in Africa since 1993, in Rwanda since 2009, and serves over 26 million African customers.

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