Tigo Rwanda launches Rwf 50 million Tigo Women Entrepreneurship Fund

Tigo Rwanda has launched the Rwf 50 million Tigo Women Entrepreneurship Fund in partnership with the National Women Council during the International Women’s Day celebrations in Butare Cell, Gasabo District. The Fund will provide startup capital to more than 300 women from across the country to open mobile money businesses.  

Presenting the cheque to Oda Gasingiswa, the Minsiter of Gender and Family Promotion, Tigo Rwanda, Chief Executive Officer, Tongai Maramba said: “Tigo Rwanda is committed to increasing the number of women using mobile financial services from 39 per cent to 45 per cent by 2020. We understand and value the role that women play in guaranteeing their families’ financial management. This fund will bring us a step closer to delivering on this promise.”

Tongai Maramba, CEO, Tigo Rwanda

“This project is linked to two key principles – outreach and sustainability. We see those as critical to developing sound financial inclusion capable of serving rural communities and enabling women to improve their economic activities and livelihoods”, Maramba added.

On February 22, Tigo Rwanda signed the Connected Women Commitment Initiative during the GSMA Mobile World Congress Barcelona, Spain. The initiative aims to reduce the gender gap in mobile internet and mobile money services and empower all women and girls. The Tigo Women Entrepreneurship Fund is in line with our commitment to increase the number of women using mobile financial services from 39 per cent today to 45 per cent by 2020.

Currently, Tigo Rwanda has over three million customers and has invested over US $390 million from 2009 to date.   Tigo Rwanda is the only telecom to provide 4G LTE on mobile for both prepaid and post-paid customers.  Tigo Rwanda was awarded as the ‘Most Innovative Service’ at Africa Com 2014, for international mobile money transfers with integrated currency conversion between Tigo Rwanda and Tigo Tanzania as well as awarded for “Best ICT Exhibitor” at the Kigali Expo 2015.

About Tigo Rwanda

Tigo Rwanda is owned by Millicom, a leading telecommunications and media company uniquely dedicated to emerging markets in Latin America and Africa. It provides mobile, mobile financial, cable and satellite services to over 60 million customers in fourteen countries, primarily under the Tigo brand. Tigo has been operating in Africa since 1993, in Rwanda since 2009, and serves over 26 million customers in Africa.

Why we need women at the forefront of everything we do

Today, as we celebrate International Women’s Day, we should take a few moments to not only look back at the gains we have made over the last twenty years but also examine the challenges that still remain.

Chantal Umutoni Kagame Deputy CEO, Tigo Rwanda

In just over two decades, Rwanda has instituted women-friendly laws that have ensured sexual health, legal autonomy, combated gender-based violence, protected property and inheritance rights of women and young girls and have guarantee affirmative action in all areas of government.  These huge steps have not only been lauded in the country but also been celebrated internationally.

To say that the plight of the Rwandan woman is forever changed is a moot point.

What we now need as we move forward is to solidify the gains that we’ve made. Financial inclusion and financial independence are, I believe, by far the best guarantors of doing just that.  When women are able to meaningfully participate in the economy the knock-on effects are huge.

I would like to share the story of Annick Musangwineza, one of the thousands of women Tigo Rwanda has worked with. Seven years ago, the 33-year old Nyarugenge resident was a simple cloth merchant with a dream of going to university and bettering herself and her young family.  But with earning slightly over Rwf100, 000 a month, it seemed that that was all a fantasy. That is, before Tigo Rwanda availed to her a business starter pack worth Rwf 30,000 that consisted of 30 SIM cards in 2009.

From that small financial injection seven years ago and her own business acumen, she is now able to earn up to Rwf 800,000 a month in commissions; that money has allowed her to pay her tuition in ULK, the largest private university in the country and graduate in the degree in computer science. Not only has she been able to earn a coveted bachelors degree, she has also been able to buy a new house and purchase farmland and livestock.

And while we do not take credit for her success, because that was down to her hard work and business acumen, our partnership with her played a role in unleashing her potential.

At Tigo Rwanda, we believe that women like Musangwineza, who need a bit of support to unleash their potential, hold the key to ensuring a sustainable future for the country.

That is why on 22, February this year at the Mobile World Congress in Barcelona, Spain, Tigo Rwanda became the only telecom in Africa to sign the Connected Women Commitment Initiative; in it we pledge to increase the number of women using our mobile financial services and internet services from 39% of all users today to 45% of users by 2020.  

We understood that unless more women were able to enjoy the advantages of joining the formal financial system, as well as increasing their use of the tool that is the Internet, our dream of becoming a middle-income country in a decade or so would be almost impossible to achieve.

In addition to the Connected Women Initiative, we are also launching the ‘Tigo Women Entrepreneurship Fund’ in partnership with the National Women’s Council today; the Fund will give more than 300 women from around the country startup capital worth Frw100, 000 to operate their own mobile money businesses.  

We believe that through these initiatives, we shall, in our small way, do our part in giving opportunities to Rwandan woman to flourish. We are living in an exciting time in our country’s history and we are extremely proud to be a part of this change.

I wish all my fellow women, a very Happy Women’s Day 

Chantal Umutoni Kagame is the Deputy Chief Executive Officer, Tigo Rwanda

POSITION: NETWORK PROJECT MANAGER

About Tigo Rwanda

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. We are currently seeking to fill the position below. 

POSITION: NETWORK PROJECT MANAGER

JOB PURPOSE

Growing company profit by implementing Tigo corporate strategies and achieving designed goals;

These include:

    Defining scope, schedules and costs for Network projects

    Accomplishing Network projects delivery with quality on a fixed time and budget

    Tracking Network projects deliverables

KEY RESPONSIBILITIES

• Define Network project objectives, scopes and schedules
• Developing and maintaining Network detailed project plans and controls
• Co-ordinate stakeholders, including external suppliers, and working groups engaged in Network project work.
• Identify cross-functional blocking points and identify solutions to meet productivity, quality and service delivery goals.
• Monitor and report Network projects progress, risks and performances.
• Adhere to Tigo Millicom PM Policies, procedures and methodologies.
• Manage, control and execute CAPEX for Network Projects

QUALIFICATIONS & EXPERIENCE

• Bachelor of Science Degree in electronics and telecommunication Engineering or
• Bachelor of Science Degree in Computer science or engineering
• At least 4 years’ experience in Telecommunication Industry
• Proven project management experience
• PMP certification would be a an added advantage 

How to Apply:

If you believe that you are the right candidate for the above position, please submit your application by following this link:

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6703&localeCode=en-us

Deadline for Submission: Monday14^th March 2016.

POSITION: Transmission Planning & Optimization Manager

About Tigo Rwanda

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. We are currently seeking to fill the position below;

POSITION: Transmission Planning & Optimization Manager

JOB PURPOSE

To strategize, plan, dimension and procure transmission network expansions (Microwave, Fiber & IP RAN). To maintain updated network details to facilitate planning, expansion and optimization of the network.

KEY RESPONSIBILITIES

• Transmission database and change management process implementation

Maintain a centralised database with all transmission equipment, network configuration, etc.

Monitor transmission capacity utilisation.

To ensure that any change in the transmission network is reflected in the database. 

• Transmission Plan (including synchronization)

Produce, maintain and implement a 5 years transmission expansion plan (incl. network design) supporting radio and core expansion plans.

The plan shall be aligned with performance and redundancy requirements.

Perform all transmission planning activities for radio access and core transmission. 

• Transmission Optimization

Define all Transmission engineering guidelines and implement them.

Review system features and implement the selected features through the operation team.

Monitor the capacity (especially for IP RAN, International and local interconnect) and put in place the required expansion plans.

• Technology watch

To look into technical alternatives (new technology, other best practices from MIC operations) to achieve transmission requirements in a more efficient way. 

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Electronics &Telecommunication
• 5-6 years’ experience in a similar role
• Motivated & innovative self-starter
•  Handles working under stress and meeting deadlines
•  Uses initiative in solving technical problems
•  Can work in elevated positions, not scared of heights.
• Competent in the use of mechanical & electrical hand tools.
• Have good communication skills resolving conflict and negotiate win-win solutions. 

How to Apply:

If you believe that you are the right candidate for the above position, please submit your application by following this link:

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6691&localeCode=en-us

Deadline for Submission: Monday14^th March 2016. 

POSITION: TERRITORY MANAGER (2)

About Tigo Rwanda

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. We are currently seeking to fill the position below; 

POSITION: TERRITORY MANAGER (2)

JOB PURPOSE

Contributing to Tigo’s strategic goals by achieving the Territory Yearly and Monthly Targets and continuously improving the present (and future) performance of Tigo Rwanda

KEY RESPONSIBILITIES

Leader

• Is responsible for an effective flow of information and keeping managers and employees well informed
• Responsible of providing business information for input of consumer/industry/business analysis
• Meets with the managers in the Go to market Department
• Performs all managerial HR tasks in accordance with Tigo People policies
• Is responsible for the department to work effectively as a team
• Ensures successor planning and management development
• Is responsible for development of managers/sales supervisions (Activation Coordinator & Distribution Coordinator) and employees
• Motivates Dealer Chanel Manager & Direct Sales Manager/ sales (Activation Coordinator & Distribution Coordinator) and employees
• Is responsible for own development

Manager

• Reports on business & product performance
• Translates Go to market strategy into action plan in cooperation with the managers or supervisions (AC & DC)
• Ensures that departmental action plan is implemented
• Is responsible for optimal staff planning
• Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
• Manages budget for the territory
• Is responsible for definition of sales force size
• General management of the territory
• Managing the Direct and Indirect Sales Channels within their territories

Ambassador

• Contributes to Tigo’s network(s) in own area of expertise
• Foster inter-department cohesion and fusion
• Creating team spirit based on the Tigo Values
• Stimulating innovation and consumer focus throughout the operation 

Entrepreneur/Territory Management

• Gathers local market relevant information from the field
• Develops relations with key local stakeholders
• Seizes tactical business advantages
• Supervises execution of trade marketing activities
• Is responsible for competitive landscaping
• Coordinates training material for internal and external clients about products/offers/ promos
• Selling the offer to consumers, including development of street dynamics 

QUALIFICATIONS & EXPERIENCE

• University degree or equivalent, preferable Master in business administration/Marketing/Business/Engineering
• Senior managerial experience with field and operation experience preferable in FMCG
• Highly effective verbal and written communication skills 

How to Apply:

If you believe that you are the right candidate for the above position, please submit your application by following this link: 

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6689&localeCode=en-us

Deadline for Submission: Monday14^thMarch 2016. 

POSITION: CORPORATE ACCOUNT EXECUTIVES (2)

About Tigo Rwanda

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. We are currently seeking to fill the position below. 

POSITION: CORPORATE ACCOUNT EXECUTIVES (2)

JOB PURPOSE

Responsible for the growth, management and retention of Tigo Rwanda Corporate Clients for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with Tigo Rwanda vision and values.

KEY RESPONSIBILITIES

Team Player

• Is responsible for an effective flow of information and keeping managers and employees well informed
• Is responsible for the department to work effectively as a team by active participating in the department activities
• Is responsible for own development
• Monitors, identifies gaps and implements innovations
• Manages retention policy

Expert

• Reports on business performance
• Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
• Ensures that departmental action plan is implemented
• Is responsible for long term staff planning and optimal staff planning
• Determines which resources (financial, staffing, and organization) and time schedules are required to achieve objectives

Ambassador

• Contributes to Tigo’s network(s) in own area of expertise
• Communicates internally and assures the entire organization understands the brand value proposition
• Contributing to Tigo’s strategic goals
• Continually improving the present (and future) performance of Tigo Rwanda
• Creating team spirit based on the Tigo Values
• Visiting Corporate clients on a monthly basis
• Inform clients about new products or services from Tigo
• Ensuring customer loyalty and leading Tigo customer loyalty programs
• Sharing customer feedback and insights to relevant partners
• Ensuring payments by all Corporate Clients inside their portfolio
• Optimizing customer contacts and up selling/cross selling
• Achieve the sales objectives for the team
• Participate in all training and have a knowledge of all Tigo products and services
• Prepare and send the daily, weekly and monthly reports asked by Management 

Entrepreneur/Account Maintenance REP

• Responsible of providing business information for input of consumer/industry/business analysis
• Responsible for becoming a consumer understanding expert together with the Consumers department managers
• Defines, develops, communicates and audits customer care policies and their application
• Identifies KPI application gaps for walk-in, call center and web and acts accordingly
• Defines Customer Service levels
• Defines, monitors and updates KPI’s according to service level
• Implements actions to close gaps
• Coordinates cross selling and up selling implementations on a profitable manner
• Consolidates, analyzes and articulate key improvements opportunities based on customer feedback and insights
• Actively participates in the product pipeline

QUALIFICATION AND EXPERIENCE

• University degree; business / service oriented
• 2-3 years experince in a similar role
• Operational experience in customer service or marketing
• Highly effective verbal and written communication skills

How to Apply:

If you believe that you are the right candidate for the above position, please submit your application by following this link: 

http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=6693&localeCode=en-us

Deadline for Submission: Monday 14^thMarch 2016.