Tuesday, April 21, 2015

Position: Reward Manager

JOB PURPOSE Responsible for the formulation of reward recognition and benefits strategies aligned to Tigo business needs and develop and manage related policy and procedures and systems.

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency. You lead by example and promote the “bottom-up” approach to work that has made Tigo a leader in every market in which we operate.

  • Implement and Lead a reliable payroll and personal administration system
  • Support his\her team in the daily tasks
  • Supply the periodic states of reporting to the group or at request of other directions
  • Anchor complient and efficient administrative processes on the HR processes
  • Responsible for having a competitive package on remunerations in place to compete on the labor market
  • Responsible for the direction on the compensation policy (both salary &allowances
  • Assist and follow the other colleagues of the HR in the preparation of the annual budgets
  • Work in close relation with Payroll Officer, to give the update of all the changes of data bound to the employees for the required deadlines
  • Implement and maintain compliant processes on pay role, employee administration.
  • Lead and develop those employees working on the HR administration and payroll.
  • Cooperate with the managers within the HR Department , find together the way forward on quality HR and connected processes
  • Contribute towards the overall development and management of the HR function in Tigo Rwanda, working collaboratively with HR colleagues.
  • Work in partnership with managers within the business contributing towards the achievement of business objectives. Gain a deep understanding of current and future business drivers and ensure changes arising from the business process re-engineering activities are reflected in the Reward structure and strategy.
  • Carry out annual reward related equality audits ensuring fairness and consistency in the operation of reward recognition and benefits strategies and related policy procedures and systems

  • Execute the pay of the co-workers according to the policy
  • Control and steer the internal control process in your responsible area
  • Prepare contracts of employment
  • Prepare and make sign the letters of change, transfer and promotions
  • Make the periodic follow-up of the financial data with the financial department
  • Follow-up of the processes on pay and administration of the staff (included free-lancers and commissionaires)

Reward Management:
  • Analyze positions - competences  and System of Grading
  • Supply the KPI’s and key-figures to those relevant in the operation
  • Is pro-active in preparing information on reward packages at competitors and labor market
  • Is pro-active developing and innovate (new) reward- ideas to optimize retainment for talented employees.

  • University degree, commercial computing + Human resources management
  • 3 years of managerial experience in Human Resources
  • 3 years of experience in IT/HR related work
  • Ability to integrate high performance teams
  • Analytical / conceptual thinking
  • Knowledge of industry and market
  • Productivity with quality
  • People Management
  • Stress tolerance
  • Strategic Responsibility
  • Problem Solving
  • Decision making
  • Communication
  • Innovation
  • Lead by example
To Apply please follow the link below:

Deadline for Submission: 30/4/2015


Wednesday, April 8, 2015

Position : Head of Revenue Assurance

Monitor revenues, transactions and margins along the Revenue Life Cycle to minimize any intentional or unintentional leakages in a proactive manner. 
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
  • Set Strategy – Set the operations revenue assurance Strategy in line with the overall operation strategy and global revenue assurance strategy.  The strategy should cover people, processes and tools  

  • Improve level of Revenue Assurance - Develop a road map to improve revenue assurance maturity across all business units & ensure all revenue streams are covered.  Ensure a local revenue assurance policy exists in line with the global revenue assurance policy.

  • Risk Analysis - Analyze risks on revenue, cash and margins across the revenue life cycle and develop measures to mitigate identified risks  and ensure highest levels of leakage avoidance in line with industry best practices

  • Revenue Stream Assurance – Ensure End to End monitoring of revenues, transactions and margins along the revenue life cycle through the implementation of revenue assurance monitoring practices and tools, including but not limited to network, billing, product assurance, collection, sim box detection etc .  Ensure management is aware of the risks associated with all revenue streams, and follow-up on monitoring of risks and mitigating actions. Work closely with revenue recognition teams to ensure accurate information is provided for accounting purposes.

  • Value Addition- Ensure the Revenue Assurance function is constantly adding value by preventing leakages and recovering revenues and margins.

  • Prevent Fraud along the Revenue life cycle such as Sim Boxes and International Revenue Share Fraud (IRSF)  – Ensure processes controls and alarms are in place to prevent and detect fraud along the revenue life cycle including but not limited to Sim boxes, IRSF, Spam SMS, PBX Hacking etc

  • Network and Billing Assurance – Improve network and billing assurance across all revenue streams including the ongoing monitoring of usage generation, processing , rating & billing of rated and free/packaged products for all revenue streams including but not limited to voice, data and Financial Services

  • Product Assurance –Ensure a robust product assurance process is in place to ensure quality products including accurate billing, rating and accounting.

  • Automation – Ensure automation plans are implemented across the revenue assurance function including the automation of key reconciliations, revenue assurance controls and alarms

  • Standardization – Ensure key reconciliations and revenue assurance processes are standardized as per global guidelines.  .  Ensure all standard alarms defined by the group including but not limited to IRSF, MFS, data etc. are implemented and monitored.

  • Key Reconciliations (Eg IN vs GL, MFS – platform vs Bank, Postpaid/Hybrid Receivables vs GL etc)  – Drive automation of reconciliations and monitor  reconciliations on a monthly basis to ensure all differences are fully reviewed and explained

  • Training – Ensure the revenue assurance team has adequate training to improve revenue assurance skills

  • Dashboard Alarms & KPI Monitoring - Monitor all revenue streams to proactively identify leakages through dashboards, KPIs and alarms.   

  • Ad Hoc Support - Trouble shoot and provide assistance to other teams to solve leakage related issues.
  • Technical/IT-Computer science/Finance Degree
  • Over 5 years’ experience  out of which 2 years in the telecommunications industry
  • At least 3 years previous revenue assurance, audit or risk management experience
  • Good Knowledge of the Telecommunications Industry and the Network
  • Knowledge of Database and Query Tools
  • Integrity
  • Technical Expertise
  • Audit Skills
  • Numerical and Analytical Skills
  • Leadership Skills
  • Communication Skills
  • Ability to influence others
To Apply, Please follow the link below
Deadline for submission: 17/4/2015